MST CONSULTING

With over 27 years in the medical industry, Kylie brings a deep, practical understanding of how specialist practices actually run day to day.

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Her experience spans both public and private health, including working as a corporate trainer for one of Australia’s largest health funds, where she coached and supported teams to improve performance, systems, and patient experience.

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Kylie now works closely with specialist practices to strengthen operations, simplify processes, and improve overall business performance.

She is known for her ability to quickly identify what’s not working, whether that’s billing gaps, inconsistent processes, or day-to-day inefficiencies, and implement practical solutions that make a real difference.

Her experience includes:

• Public, private and third-party billing

• Hospital admissions and procedural workflows

• Process improvement and implementation

• Practice management systems

• Setting up specialist private practices

• Supporting doctors transitioning into private practice

• Team training and patient experience

 

Kylie takes a hands-on, practical approach, working alongside practices to create systems that are clear, consistent, and easy for teams to follow.

Because when systems work properly, everything else becomes easier, for both your team and your patients.